How Silence of Nature Africa Limited collects, uses, stores and protects personal information when you enquire, book or use this website.
Information we collect
We may collect names, contact details, nationality, travel preferences, passport or visa information, dietary and medical information voluntarily provided for trip planning, payment records, correspondence, website analytics and device information. We request only information reasonably needed to answer enquiries, manage bookings, meet legal duties and deliver travel services.
How we use information
We use personal information to prepare itineraries, process bookings and payments, communicate service updates, coordinate guides and suppliers, respond to emergencies, prevent fraud, keep financial records and improve our website. Marketing messages are sent only where permitted, and every promotional email should include an unsubscribe method.
Sharing and international transfers
Relevant information may be shared with hotels, camps, transport providers, airlines, park authorities, payment processors, professional advisers and emergency providers. Some recipients may be in countries with different privacy laws. We do not sell personal information.
Retention and security
We retain information only as long as reasonably necessary for the purpose collected, contractual records, tax obligations, dispute resolution and legal requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Cookies and analytics
This website may use essential cookies, performance analytics and embedded third-party services. Browser settings can restrict cookies, although parts of the website may then function differently.
Your choices and contact
You may ask to access, correct or delete information, object to some processing, withdraw marketing consent or request details of information sharing, subject to legal and contractual limits. Contact info@silenceofnatureafrica.com. This policy should be reviewed by qualified Tanzanian counsel before publication.